Privacy Policy
Last updated: February 4, 2025
Smart Laundry ("we," "us," or "our") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and payment information when you use our wash & fold services or purchase a Smart Card.
- Usage Data: Information about how you interact with our website, including pages visited, time spent on pages, and referring website addresses.
- Location Data: General location information when you use our "Find a Location" feature.
- Payment Information: Credit card, debit card, or EBT card details processed through our secure payment systems. We do not store full payment card numbers on our servers.
How We Use Your Information
We use the information we collect to:
- Provide and maintain our laundry services
- Process transactions and manage Smart Card accounts
- Communicate with you about your services, orders, or inquiries
- Improve our website and customer experience
- Send promotional communications (with your consent)
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party companies that help us operate our business, such as payment processors and website hosting providers.
- Legal Requirements: When required by law, regulation, or legal process.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse cookies, but some features of our website may not function properly without them.
Third-Party Links
Our website may contain links to third-party websites, such as Google Maps for location directions. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of promotional communications
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our practices, please visit us at one of our locations:
- Winder: 208 N Broad St Suite C, Winder, GA 30680
- Marietta: 250 Windy Hill Rd, Marietta, GA 30060
- Lilburn: 5337 Lawrenceville Hwy, Lilburn, GA 30047
- Atlanta: 3198 Washington Rd, Atlanta, GA 30344